Buckingham Palace staff are ‘touched’ by the cards sent to Princess Kate

Just after Kensington Palace released the Princess of Wales’s cancer-announcement video in March, the British commentators were making a big deal about how someone (probably one of them) left a bouquet of flowers and a note outside of Windsor Castle. The monarchists noted that the flowers seemed to be a “message” that the public supports Kate and that the public was apologizing for caring about her well-being as Kensington Palace completely bungled the communications and messaging around her illness. I thought, at the time, that it was weird and notable that there weren’t more flowers left outside Windsor Castle and Kensington Palace in the wake of her announcement. I still find it odd. Well, the palace’s crack team has been following those conversations and wouldn’t you know, Becky English at the Daily Mail has a story about how Buckingham Palace has received “tens of thousands” of cards and gifts for Kate this year.

Buckingham Palace has been inundated with ‘tens of thousands’ of get-well-soon cards and gifts for the Princess of Wales. It is understood that the correspondence team has been ‘so touched’ by the love and affection shown to Kate, 42, who recorded an emotional video message in March revealing she had started preventative chemotherapy for cancer.

The princess has withdrawn from public life to concentrate on her recovery, as well as protecting her young family. But the outpouring of support continues. The volume of correspondence has at times been difficult for the team to cope with. But staff do aim to reply to all the writers.

All letters to members of the Royal Family are dealt with by the Court Post Office. In a normal week the Palace can expect up to 1,000 letters, but what they have experienced since March has significantly surpassed that.

The Mail understands the princess has been out and about more with her family in recent weeks, which will be taken as a positive sign by many. But Kensington Palace has stressed that she still needs time and space to recover.

[From The Daily Mail]

A few things – it’s extremely odd that the cards and gifts are being sent to Buckingham Palace and not Kensington Palace or Windsor Castle. I would assume there’s a security reason for this, and perhaps all letters, cards and packages addressed to ANY royal go through the Court Post Office. Still, it’s strange that this story is coming from Buckingham Palace and not Kensington Palace. It’s just further evidence, to my mind, that BP took over KP’s messaging about Kate in March. It also feels like Kensington Palace has been hesitant to publicize any private or public sympathy for Kate – there’s been nothing in the way of “Kate appreciates all of the well-wishes, she’s reading some of the get-well cards.” And notice that BP isn’t saying that either – the correspondence team has been ‘so touched’ by the love and affection shown to Kate.” Have the messages been passed on to Kate?

Photos courtesy of Avalon Red.

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85 Responses to “Buckingham Palace staff are ‘touched’ by the cards sent to Princess Kate”

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  1. Tessa says:

    Just where was she out and about. Are the children with her. They are trying to make her appear as popular as Diana. Doesn’t work.

    • Mrs.Krabapple says:

      Reading some of the theories on Celebitchy really opened my eyes — she is not in England! THAT’s why there are no recent photos of her, why she and William do not appear together (even in her cancer video), why none of the kids are seen with her, why there are no leaks from British staff, etc. Supposedly she was in a car so William could drop her at an appointment, and we joked about Kate taking an Uber home — but if she was dropped at the airport, there was no need for a trip home. And of course she can’t admit to having special stem cell or other treatment in Switzerland or Thailand or wherever she is, that the average person can’t get. It all makes sense, and I wouldn’t have though of it myself. Thanks celebitchy.

      • sevenblue says:

        “matta_of_fact” on tiktok also commented that she believes Kate is getting treatment abroad and the palace don’t want the public to know that especially with NHS going under. It seemed plausible to me, too.

      • EasternViolet says:

        I saw Matta_of_fact”‘s TikTok and was uncomfortable with the “conspiracy shaming “. I think there is enough to question the cancer messaging – whether in part or in full. If Kate were out of the country – which is also a possibility – she’s been gone since January. The Spanish media is reporting she needs another surgery, which is lining up with anyone who thought she might be uncomfortable being in public with a stoma.

      • sevenblue says:

        @EasternViolet, I like “matta_of_fact” because she behaves more like a journalist than actual ones. I believe, the derangers tried to get her fired from her job because she wasn’t talking sh*t about Meghan when that was all the media and social media were doing at the time. Yes, we don’t trust the palace and their messaging, but it is good that the people with huge followers show restraint while talking about real people. She did that with Meghan, I don’t mind she is also doing it with Kate.

      • EasternViolet says:

        I agree – she is reporting more fair and balanced, but she could have framed the kate theory “what I think is going on is XYZ” instead of shaming people for having alternative theories. That’s my only bone to pick with that particular post. Otherwise, I enjoy her content.

      • First comment says:

        @Mrs Krabapple, I don’t think she was even in that car with William…if she was, why didn’t we see her face, just her back?I believe it was one of her double…don’t forget, a few days after, we had the video at the farm…with her double….KP struggled those days to find a way to “show” Kate….remember the plant when she was “allegedly ” released from the hospital in her assistant’s car?…she is somewhere else from the beginning…that’s why only the staff is surprised with those supposed “get well ” cards….there are crumbs everywhere..in every article : birth family, yesterday, the staff, and not Kate, are overwhelmed…etc…

      • Square2 says:

        @EasternViolet & @SevenBlue Sorry to pour a cold water on “matta_of_fact” here. She used Meghan & the kindness of Sussex Sqaud to get money donated to her & social media followers. Be aware. She knows how to play the game.

      • sevenblue says:

        @Square2, I didn’t see that. I don’t give my hard earned money to people on social media anyway. I just like her level headed commentary and history lessons. She is a good follow for royal news, but I hope no one “donates” their money to someone on social media.

    • I seriously doubt she gets that many cards. If she does get cards then why hasn’t she made a video of herself opening the cards and reading them like Chuckles did? Guess it’s because she has been hidden away so Peg can play I’m a bachelor now

      • Sid says:

        Susan, ITA. If she were getting all these cards, they’d at least be showing them off on SM as proof of how the public likes her. This article might even be them trying to encourage people to send letters and cards so they have something to use to distract from the goofiness of this whole debacle.

  2. Tessa says:

    That first photo is a classic with the keens together

  3. The Hench says:

    X publication (in this case The Mail) ‘understands that’ = X publication has absolutely no verification of whatever comes after this phrase but we’ve column inches to fill and Palace PR people to keep onside.

    In other news, I’m delighted to tell you all that The Hench understands that animals of a porcine nature may have been spotted airborne in the skies above Windsor.

  4. Flower says:

    “It also feels like Kensington Palace has been hesitant to publicize any private or public sympathy for Kate – there’s been nothing in the way of “Kate appreciates all of the well-wishes, she’s reading some of the get-well cards.” And notice that BP isn’t saying that either – “the correspondence team has been ‘so touched’ by the love and affection shown to Kate.”

    ^^ This is typically what happens during a separation. They’re holding off saying anything about her publicly until she has signed the documents.

    • Miranda says:

      If the split is what’s really keeping her away for this long (which I do find plausible), they’ve f–ked up their messaging way, WAY beyond anything I thought possible, and Kate has already “won” the divorce. William dumping his wife while she’s possibly battling cancer would result in the kind of vitriol that was previously reserved for Meghan (karma!). I can’t even imagine a way he could wiggle out of it. Outing her for lying about her illness(es)? Then he’d still look like the POS he is for playing along.

      • Shawna says:

        So many husbands leave their wives when they get cancer that this is going to be hard for many, many women to accept this blindly. Surely people will be asking for more information about the illness and divorce timeline. Can someone in England let me know if there’s still too much of a “stiff upper lip” culture, or is there also a pretty loud contingent of women willing to be angry publicly about divorce?

    • I’m one of the last on the divorce theory line (not because I think they’re happy), but this makes a lot of sense.

      It makes sense why there’s zero messaging about Kate being thankful, updates, well wishes
      It makes sense why William did not appear with her in the video and later it was made clear he was not even there
      It makes sense as to why there were no birthday wishes for Kate even before her “surgery” date

      Going back further to December it makes sense why she arrived alone at her Christmas carol event post royal racist outing by Piers (this could have been a normal separate arrival, but why she was left waiting out front for him and the kids always looked odd to me)

      Even further: Why she was benched from Singapore etc.

  5. s808 says:

    “Still, it’s strange that this story is coming from Buckingham Palace and not Kensington Palace. It’s just further evidence, to my mind, that BP took over KP’s messaging about Kate in March.”

    It’s not the same but it kinda reminds of H&M moved under BP to get away from W&K/KP’s terrorism. I wonder how alike the circumstances are.

    • ML says:

      Good question.

    • Shawna says:

      Heuvo’s going to be big mad about BP people about Kate.

    • Avonan says:

      @S808 Seems divisiveness continues to reign between the Buckingham and Kensington palaces. An X post by @Rimmesfk shows 2 opposing headlines now attribute either BP or KP with the same exact message: being “inundated with thousands of get well soon cards.” The post asks which palace is the liar. BTW: It appears the BP headline was posted initially, an hour before the KP revision. KP PR plays catch up. Again.

    • Julianna says:

      I don’t think BP completely took over KP messaging but are communicating with the rota because of the LACK of information coming from KP. I imagine the rats are asking them questions too and Becky was told

      I was watching the Royal Beat and Chris Ship was talking about a briefing he and (pointed to Kate Mansey sitting next to him) along with other rota had gone too. He specifically said they were all at Kensington Palace for a “briefing”. The narrator asked him if Kate was returning to work after the article dropped about her being the “driving force” and Ship responded “No, this should not be seen as any return to work AT all, so go away, don’t write this.”

      He continued to say that everyone went to the briefing to see “if she had written a forward or any contribution to this report, which she hadn’t.” And he was clear to say after that they basically said she was briefed on the report but they didn’t give any details at all.

    • Where'sMyTiara says:

      One again, the palaces are conspiring with the BM to write Kate out of her own life’s story.
      It’s creepy af.

  6. Kristen from MA says:

    I saw this headline yesterday and my first thought was “Why now?”

    • sevenblue says:

      There has been an increased attention on Kate’s disappearance on social media for a few weeks now, especially after the articles stating that she won’t be seen until next year. I think, they are trying to calm down the people who are worrying about her.

      • Agnes says:

        People are worried, she hasn’t been seen since last Christmas, AI doesn’t count. I dreamt about her last night, she was bone thin in her royal blue coat and couldn’t talk. But she did wave! Really, what is going on, how can people continue to get away with disappearing whole grown women?

      • EasternViolet says:

        Agreed… the social media discussion is gaining momentum by the day.

      • Betsy says:

        @Agnes – that’s spooky to me because that is how I dream of the recently dead that I know. They always appear, silent and unable to talk.

    • The Hench says:

      Because they just released the news that Kate won’t be seen ‘until at least the autumn’ with a side helping of ‘possibly not until 2025’.

      And that does NOT tally with Becky English claiming she was being seen ‘out and about’ more which was in an article a few days before.

      Both things cannot be true. If she is capable of being seen ‘out and about’ then she does not need the rest of the year off.

      Once again the messaging is all over the place so SM will kick off again and then, no doubt, be shamed for speculation…

  7. ML says:

    It “needs” to go through Buckingham Palace. BP, KC and QCC have been far more supportive and understanding than KP and W. Egg said she was healthy, he and KP blamed her for the Frankenphoto, there were some suspicious things like that Windsor farm store video, etc,… whereas KC and QCC have shown more concern. BP is more believable and someone there (as opposed to KP’s Instagram) realizes that it’s a good idea to thank the public for their well wishes, especially before Trooping.

    • Shawna says:

      William is taking his revenge for the deferred divorce by throwing all his trash into Kate’s yard. Despicable. Kate ain’t great; this is more of a commentary on Heuvo.

  8. Em says:

    They only put out stories like this when they notice people don’t really care anymore, aside rabid royalists ( most even stopped talking about Kate months ago and have turned to their favorite subjects Harry and Meghan) most of the public discourse about Kate is morbid curiosity and not at all any form of sympathy.

  9. equality says:

    So ONE bouquet outside the palace gates? Diana still receives far more than that.

    • Yeah I think this is such a statement about how the public really feel. If ever they were going to show public support it would have been her surgery announcement or her cancer “had been present” announcement.

      It didn’t happen. The only reason she trends is people calling out a cover up and a missing woman. If she were a different woman who was beloved, the outcry would be deafening. (See Britney)

      But her fans are the silent ones telling everyone to stop worrying.

      • Where'sMyTiara says:

        The Waleses’ “fans” are mostly comprised of botfarms paid for by KP. Or hyper-racist anti-fans of Meghan who feed on the bile dripping from the pens of the British Media.

  10. Jais says:

    Rebecca English should be getting bags of money from the RF with the way she dutifully reports whatever storyline they want the public to know.

    • Where'sMyTiara says:

      Becky should be rotting in jail for the phone hacking scandal, which is ongoing.

  11. Elaine says:

    ‘Touched’ as in, ‘Awww! It’s touching that the plebs still think she’s alive? Or…

  12. Becks1 says:

    so I think the mail going through BP is standard (maybe for security reasons?) but what’s weird is that we’re hearing the response essentially from BP as well. Like Kaiser points out, this isn’t KP or Kate using a surrogate to talk to the DM. This is BP. And this is the kind of story we expected to see months ago – about well wishes, receiving cards, etc. BP knows that this story is expected (remember the video of Charles looking at his get well cards) so here we finally have it.

    • ML says:

      The BP comms dude used to work for the DF, so this story has been okayed by KC and/ or QCC. Whatever is going on, they (and NOT seemingly W and/ or KP) is looking out for K. A little while ago, Camzilla was sure to be photographed with Rose Hanbury—I am now doubly sure that she sent a message to Huevo (and not K) by that action. I can’t see C&C sticking up for K if they didn’t want to.

      • Not sure I see either of those moves as sticking up for Kate. Can you elaborate?
        To me, this BP story is bland tea that isn’t even including Kate saying thank you. It’s just a required story that should have been out months ago.

        Camilla and Charles know how to play the game and make themselves look good while throwing others under the bus. Reportedly, Camilla has never even liked Kate, thinks she is beneath her and I don’t recall Camilla ever standing up for anyone other than herself and her kids.

      • ML says:

        I completely understand why so many people don’t believe that BP is supportive of K, and freely admit that you all might be right.
        My feeling is still that BP and KP are at odds with each other. KP and W should be in charge of the messaging around K (!!!), and they/ he should be showing support. Whatever K went through and is going through is awful. KC and QCC aren’t fluffy bunny personalities nor are they very accommodating towards others per se.
        This year, they’ve linked KC to K in fighting cancer, KC thinks of her as a daughter (brr), Camz sent Piss Morgan (I believe, otherwise Jeremy Clarkson—horrid dude?) out to inform everyone at the same time thatW was saying that K was healthy that K was actually in bad straights health-wise, and since the cancer video, BP is handling K’s condition. This family is anemic emotionally, so I tend to read that as support. BP is also counteracting W/ KP’s communication, which means that they’re subtly undermining W (DIL vs actual son). I just don’t see either KC or QCC doing that for the sheer hairy heck of it, because they need to put a (slight) effort into this.
        I agree that Camzilla protects herself, her family and CRex, but maybe she’s just out to get W? She did agree to be photographed by K for some country lifestyle magazine. And I don’t believe Pennington is exactly empathetic either. But both of them have decided to counteract William and it’s being done publicly if discreetly.
        The line about the BP -staff- being touched by the public for K when KP hasn’t said anything speaks volumes.

    • Nic919 says:

      This is a Becky English story so she will say anything that KP tells her to say to keep her spot as top rota rat.

  13. Hypocrisy says:

    Issue verified Photos or it didn’t happen.. be it the cards or the mysterious sightings. Her popularity was shown to the world with that lonely bouquet of flowers resting on the fence, I will believe that over any tabloid or you.gov poll.

  14. EasternViolet says:

    I asked about a lack of flowers for Kate at KP months ago on Twitter and got piled on because apparently, you only do that for dead people in the U.K. BP’s message I think is addressing what the courtiers see is going on – more and more people wondering where is Kate, and zero PR management from KP because they are completely unable to do anything sensible with Huevo at the helm.

  15. Mrs. Smith says:

    Further down in the article Becky also says that K “unexpectedly” went to the hospital for surgery earlier this year. Hmmm, that seems like a strange way to put it when KP/BM screamed at us that it was planned.

  16. Amy Bee says:

    Pics or it didn’t happen. The Palace has always been eager to show the popularity of royals in the past and had no hesitation in showing the mail they’ve received. I think the Palace has realised that Kate is not as popular as they thought.

  17. Brassy Rebel says:

    The staff is touched by well wishes for Kate? So Kate isn’t even involved enough to be touched by her own get well cards and messages. She really is being marginalized in her own melodrama.

    • First comment says:

      Or perhaps, she can’t?

      • Brassy Rebel says:


      • Sid says:

        Yes. No reason she couldn’t have staff post a nice thank you message for the cards on their SM accounts. “She” managed to have them post an apology for the frankenphoto while she was apparently in the middle of adjuvant chemo treatment. Why not now?

    • BlueNailsBetty says:

      Without a valid proof of life I just don’t believe Kate currently has the cognitive ability to be dealing with any of this.

  18. Shawna says:

    Hey tabloids, I thought y’all were supposed to be hush-hush about Kate from now on. Is phasing her out for Huevo not suiting your bottom line?

  19. Kokiri says:

    Curiouser & curiouser.

    So that’s why some KP statements were signed from only Willy. Kate is no longer represented by KP.
    That’s why the messaging got better, BP didn’t take over because KP screwed up: it’s because they are no longer together & part of the negotiations were Willy not wanting Kate attached to KP.

    The slow drip drip of what’s happening is interesting to say the least. We’re seeing their separation agreement bit by bit.

  20. LurkingWriter says:

    Meanwhile, the headline I saw on the most National Enquirer at the grocery checkout stand is “Kate’s Cancer Chemo Crisis!” Right above that headline in smaller lettering is “What are the royals hiding?” I didn’t have time to read the article, but the cover teased info like “Hair falling out in clumps!” and “Battling Nausea & Exhaustion!” and “William fears she’s going to Die!” Too over the top? Maybe. Does the Enquirer know anything? Maybe. It has been right sometimes in the past about other (non-royal) public figures, so the Enquirer could actually have some good info. It has, at least in the past, practiced “checkbook journalism,” otherwise known as paying sources for info, something more “legitimate” newspapers, like the New York Times and its ilk, would allegedly never do. If the price was right, perhaps the Enquirer could get someone who really does know what’s going on to talk to them. (Side note: The Enquirer, I think, is generally icky, not least because its publisher was in the tank for Trump.)

    • Interested Gawker says:

      Or an intentional ’limited hangout’. Putting out bits of information to drive talking points or muddy the water giving skeptics a bit to chew on so they turn their eye from what’s going on. Either way they could still be helping William as a diversion.

    • Square2 says:

      THE National Enquirer which published multiple cover stories stated that Hillary Clinton had cancer or was dying in 2016? That National Enquirer? 99% of their stories are bull💩.

  21. Lulu says:

    Anyone else feel like Kate’s staff wrote all cards and letters? I mean, they have had nothing else to do in 2024.

  22. Lau says:

    Serious observation : I really don’t understand why the RF are not trying harder to garner more pity and sympathy for Kate at the moment. She must really not be liked by anybody in this family if they treat her like that.

    • First comment says:

      In addition, not even her “birth ” family seems interested in “embiggening “Kate” …that’s the weirdest for me..

      • And other than the five wheel Audi we haven’t seen Carole. We haven’t heard from her in Kate PR land in British press. Seems she might have tried going to TMZ but that’s been cut off.

    • Feeshalori says:

      I think that’s because she’s on the way out, one way or the other, and they don’t want to turn public sentiment against William or the RF on her behalf. There’s no mention of Kate because it’s all about protecting William and not her.

      • Lau says:

        @Feeshalori, but acting like they are currently acting is bound to turn public sentiment against William and the RF. I get that Kate is not Diana and her public shunning won’t have the same effect but still people will definitely say that it’s rough to treat her like that.

      • Feeshalori says:

        Well, right now, the public isn’t clamoring to see Kate and not demanding a full update on her condition, and her absence that’s just passed five month doesn’t seem to be setting off alarm bells with the public. I think we’re more concerned about a missing woman on this forum than the public. And I think at this point William just doesn’t care what people think of him. Look at how he’s pulling away from all his public engagements to supposedly work from home. There’s no huge ruckus about that from the public, everyone seems to accept that and what he’s telegraphing he’s going to do as future monarch. He basically has a phone in it phone it’s an attitude about his engagement And Charles being another selfish and petty character doesn’t want any attention taken from his cancer situation. He wants all the sympathy for himself and not for Kate. But they’re definitely muddying the waters around this situation, because there hasn’t been a good track record with the last three major royal ladies who have married in.

      • Feeshalori says:

        Sorry, phone it in attitude.

  23. QuiteContrary says:

    Well, they’re “touched” all right.

  24. Square2 says:

    I’m gonna say it out loud: REBECCA ENGLISH IS A LIAR & FICTION SCRIPTOR.

    Why is that majority (almost all) news regarding the House of Wails coming from Becky since January 2024 (and seldomfrom other rota)? KC3 visited KKKate in hospital — said Becky; MomMiddleton & her daughter did school run (the pap car photo) — said Becky; Willnot was blah blah blah — said Becky multiple times; etc.

    People were wasted money buying cards & paid postage to a woman who does not give a sh!t about them living hand to mouth? Sure, sure. /S

  25. kelleybelle says:

    It’s Kate who should be touched, not the staff …

  26. Square2 says:


    The headline photo of her (face) in blue sweater looked similar to that recent Tatler portrait.