A week ago, Jennifer Lopez was in Istanbul, Turkey for a stop on her international tour. Jennifer had some free time, so she went shopping at a high-end shopping center, Istinye Park. She apparently tried to enter the Chanel boutique, but a security guard prevented her from even entering the store. In all of the reporting with this story, absolutely no one has said that Jennifer’s behavior was weird or arrogant or anything. She basically just shrugged, said “no problem” and went shopping at several other stores. The Chanel employees realized who their security guard had turned away, and they found J.Lo and asked her to come shop at their store, but she refused. She still has not said one word about the incident on social media, her people haven’t issued a statement, nothing. But according to Rob Shuter (eyeroll), Chanel corporate is super embarrassed that this happened.

According to Rob Shuter’s exclusive report, insiders are saying the incident is “deeply embarrassing” for Chanel. A source told the outlet that Lopez was “calm and gracious” throughout the interaction with the security personnel. Moreover, high-ranking individuals related to the Wertheimer family issued a private apology to the A-lister for her experience.

The insider claimed that the Chanel owners were “horrified” upon learning about the incident. The source added, “Jennifer Lopez is not just a celebrity — she’s a global brand. Turning her away wasn’t just rude. It was bad business.”

After the incident, Chanel’s staff members reportedly approached Lopez to invite her into the establishment. However, she not only declined their requests, but allegedly went on to spend “thousands of dollars” at rival fashion houses, namely Celine and Beymen. Sources claimed that this was her way to make a point. However, the insider clarified that Lopez had “no hard feelings over the incident.” They continued, “But make no mistake — the message was received. Loud and clear.”

As of this writing, Lopez and Chanel have yet to address the matter publicly. Sources, however, told Shuter that the French fashion brand preferred giving the singer a private apology over speaking about it openly.

[From Yahoo]

I would imagine that Jennifer probably did get an apology from Chanel corporate, and probably some apologies from people associated with this particular shop. Again, she’s not going on some anti-Chanel crusade – she felt slighted, she spent her money elsewhere, and she kept it moving. My question is… should Chanel publicly apologize to her, or is that too much? It’s not like she was turned away by the ghost of Karl Lagerfeld himself, you know? It was just a rude security guard who didn’t recognize her. I think a private apology (if it happened) is probably sufficient.

Also: J.Lo wasn’t the only person to get poorly treated by Chanel security or staffers in the shop. According to Page Six, this particular store has terrible online reviews and tons of people have complained about the security guards.

Photos courtesy of Cover Images.