Manhattan restaurant hostess Julia Carolan went viral for a TikTok she made this week. In the TikTok (which you can see below), she dished on celebrities she’s dealt with in the food-service industry and who’s nice and who’s not. She says Bella and Gigi Hadid are lovely, Kylie Jenner once tipped $20 on a $500 bill (no bueno), Kendall Jenner is “cold” to staff and she has someone speak for her and seemingly refuses to speak to peasants directly. Julia also says Nick Jonas is lovely and normal and that one time, Beyonce and Jay-Z came in and Beyonce smiled at her and it was amazing. The part which got a lot of attention – I guess? – is that Julia says Hailey Baldwin-Bieber is “really not nice” – Julia says she’s dealt with Hailey a few times and wanted to like her, but Hailey is unpleasant or something.
Hailey Bieber apologizes after Manhattan hostess says she ‘was not nice’ in viral TikTok video:
“Just came across this video, and wanted to say sorry if I’ve ever given you bad vibes or a bad attitude. That’s not ever my intention!” pic.twitter.com/XOVEovTZ0n
— Pop Crave (@PopCraveMusic) July 16, 2020
Well, funny story – Hailey actually took a moment to respond to Julia’s TikTok. That’s where we are now, people! Hailey wrote – somewhere, in the TikTok comments, maybe? – “Just came across this video, and wanted to say sorry if I’ve ever given you bad vibes or a bad attitude. That’s not ever my intention!” So there you go.
Personally, I kind of wonder why Julia even put this out there? There’s a general code of silence among food-service workers when it comes to their celebrity customers. The exception is that some of them will complain about a celebrity treating them poorly, but they’ll do so anonymously to a gossip outlet or something. Julia putting her name and face on this… I kind of wonder if she’s already out of work or will be soon.
Photos courtesy of Backgrid and WENN.
Shouldn’t this girl be worried about her job? Being discrete is key in that industry. She’s either cavalier about ever working thin that industry again OR she has money to fall back on?
Either way, thanks for tea girl !
I am genuinely wondering why people think being discrete is key in food service? It’s not a hospital…. it wouldn’t be any different than a clothing store, walmart, or gas station. I’ve never felt the need to protect badly behaved individuals because they were in a restaurant as opposed to…. a department store?
You’re missing the point. But I don’t care enough to elaborate. Have a great day
I’m not sure, but I think it may be because the restaurants WANT celebrities coming in, and so they don’t want their staff badmouthing their “customers”? I mean, even if a customer is a complete jerk, it isn’t a good look for a business to call them out. I personally don’t think they should suffer fools quietly, but I just think badmouthing clients “isn’t done.” And waitstaff represents the restaurant.
I can see both sides here. On one hand, restaurants, clubs etc. have a very high failure rate, so business owners don’t want anything lessening their chances of running a successful business, which calling out patrons’ awful behaviour would likely do.
On the other hand, there is absolutely no excuse for obnoxious behaviour from any patron. There is no excuse for treating staff of any business in a disrespectful or demeaning manner, no matter who you are. So for that, I say, these rude patrons should be put in their place, no matter who they (think they) are. So what if they never go back there? Employees should not have to to tolerate disrespect from the clientele, much less smile and pretend it’s not important.
There is some poetic justice in some quarters… I remember years ago seeing an episode of Dr Phil. Can’t stand him, by the way. There was a woman on there who was proud to admit to being rude, belittling bitch to staff, shouting at service workers and generally being obnoxious in her everyday life. Phil let her rant and then said, “You must eat a lot of snot.” He had to explain it to her, of course. It made me wonder, so I asked a couple of our chef friends. I won’t tell you what they said some chefs, servers etc. do to the food of horrible customers. Suffice it to say, I rarely eat out now.
Exactly, that was my first thought lol who has this impression and why??
With the potential exception of very high-end places where staff are paid well and might even have benefits, why is “discretion” of a celebrity’s behaviour in public expected from service people dealing with them in high stress/demanding jobs where they are neither paid well nor treated well, ha!
Do some of these ppl think service workers shouldn’t get to say whatever/make tik toks that they want?
And as a long time service industry worker, I think Hailey Baldwin’s response is decent of her.
yeah, why is being discreet a key in service industry?
I mean, they are not doctors, there is no HIPAA laws or anything….people are in a public place, ordering food or eating it in a restaurant-everyone has a right to comment on their behaviour, why a waitress shouldn’t?
and, considering the pay in the service industry (and working conditions) in USA (from what I’ve gathered), it’s not very likely her life goal is to stay at this job until she dies. 🙂
Do they want celebrities to keep patronizing their restaurant and providing lots of free publicity by inevitably being photographed there? Yes? Then don’t talk about the celebrities who come in. She has the right to comment, but whether its appreciated by her employer is another issue.
What jobs? Restaurants are getting decimated by the COVID recession.
You do not get paid enough, as a hostess, to be asked to be discreet. Full stop.
The jenners are well known as bad tippers and kinda being bitchy with service people. So, no surprise on that.
Hailey was brought up in privilege but I don’t actually know anything else other than she was called a pig by her father and now she’s Bieber’s wife. So, no idea what she’s really like.
You’re thinking of Ireland Baldwin, Alec Baldwin’s daughter. Hailey Baldwin is his brother’s daughter.
Wrong Baldwin. That was Alecs daughter. This is the other ones daughter.
I think Ireland was called a pig by her dad Alec.
Different Baldwin daughter! Alec called his daughter, Ireland, a pig. Hailey is Stephen’s kid. Not trying to be annoying, I promise! Surprised that I even know this TBH!
despite myself, I am starting to like…well, that’s too strong…I am starting to NOT dislike her.
to apologize like she did shows character and ability to admit you did wrong (so many celebs would NOT have) and she seems to have a stabilizing/positive influence on her husband. granted, that could be maturity and medication that’s helping him, but they do seem happy together.
and SHEEEEE-IT if Beyonce smiled at me, I’d probably be floating for days….lol.
@whatWHAT? Everything you said, especially Beyoncé. I’d swoon.
I agree, seems like a nice woman.
There’s no general code of silence among food workers. There wasn’t in my 12 years in the industry. Drake and his party once came into my restaurant, ordered one of everything, didn’t touch it and insisted it all be thrown out, not taken to go or anything sensible.
Bad behaviour does not deserve any code of silence and in the restaurant industry, we are not paid well enough to protect rude celebrities. We say the same things about everyday poorly behaved guests that we would about celebs. I have had many celeb encounters (Elisha Cuthbert keeps her head down and behaves normally), but minimum wage workers do not have a code of silence 🙂
this! I agree and you go, girl!
yeah, if a celeb doesn’t want a restaurant employee talking smack about their bad behavior, perhaps THEY SHOULDN’T BEHAVE BADLY.
sheesh. the idea that a celeb would have some sort of confidentiality of their restaurant behavior is ridic. a celeb certainly has no issues with calling out a restaurant/store OR their employees if they get treated poorly. good for the goose yadda yadda.
For real though. Minimum wage workers don’t owe your their silence.
Weird but kinda not surprised by Hailey’s poor treatment of service industry….forget videos she gives major “Lea Michele energy” in her pics as well!!!!
I read somewhere that this hostess is no longer in the industry and has a modeling contract now so that’s why she’s spilling the tea. She’s out of the industry and needs publicity lol.
That makes sense. No fancy restaurant is going to want their hostess trashing their famous customers online.
I think it’s kind of nice Hailey apologized? But hopefully keeps that in mind and is nicer next time.
Oh good for her! I have a lot of friends in the service industry of varying tiers and typically upscale dining wait staff are really attractive. Women like Beiber and the Jenners being rude to staff that look like the girl in the TikTok is common. Don’t let their husband/bf be with them. Their rudeness increases exponentially.
That story about rich guests asking to have the restaurant open early, open after close, or stay open for hours after close is common.
Yes, I hope it gets her somewhere in her career. There was no guarantee her views would go that far.
Hailey handled this very well. She didn’t defend herself, just offered an apology. That being said, celebrities are human too. They don’t always have to be “on”, and the hostess probably only had a minute or two of contact with her. Really, what are you expecting in that minute?
I agree. It was kind of nice and surprising for her to respond like that.
I don’t know, maybe they expect to be treated respectfully? Having someone else talk to the staff so you don’t have to is really rude, tipping $20 on a $500 bill when you are an alleged billionaire is also wrong.
Wait, what? Being human does not mean you’re allowed to be rude to the service Industry. This was not a one time thing, the girl said she met her several times, and she was always rude.
She’s apologizing because it got 14 million views and it’ll hurt her reputation, let’s be real.
I dunno? That was Kylie and Kendall that you’re talking about with the crap tip and not directly speaking with the hostess? My entire comment was about Hailey…
And most celebrities give an excuse, or say things like “I’m sorry you perceived me this way”. Hailey actually thanked her for calling her out and bringing it to her attention so she could do better. Read her entire response. Full accountability. I can respect that. She’s also the only one who responded at all.
I totally agree, Julia. I was pleasantly surprised by Hailey’s response.
Ireland was called a pig by her father Alec Baldwin. That is Hailey’s cousin. I like that Hailey apologized. Shows humility which is refreshing.
Being rude one time might be a bad day, a “few times” is a personality flaw and shows ones true colors.
IDK, there are lots of different conceptions of what is meant by rude. I’m not personally a warm smiley person, and I have chronic Resting B**** Face, so perhaps waitstaff think I’m rude, too. I assume that as long as I tip them fairly, there should be no complaints.
There are lots of these types of tiktoks going around, from food industry workers to amusement park workers. I have been enjoying them.
I thought the tik tok server came across as snooty and dismissive herself.
But I also don’t doubt these celebrities are rude to servers so.
Got the same vibe. What’s with all the hair tossing?She’s complaining about celebrities but how would she treat a normal person or tourist coming in for a meal? She probably looks at your shoes and bag to guess how much you’re worth.
Are restaurants even still open?
Don’t like her, can her and Justin stay in isolation forever??
There is no reason to be discrete in the service industry lol wtf?? Who has said that? I’ve spoken to my friends about the celebs I’ve serviced, most sucked. But when I was working at a burrito joint in Kensington, Toronto Jared Leto (not a huge fan) came in multiple times and since we only have a tip jar that was distributed evenly among coworkers he would tip 150/200$ for his vegan burrito
Many other stories on other celebs cause tiff and filming is constant in Toronto but yeah there is absolutely no discretion
I go down tik tok rabbit holes. And I am seeing more and more people come forward and talk about celebrity interactions. And I am here for it! They are out of work and need some outlet or cash revenue stream. Not that I remotely understand how you make money with Tik Tok. Tom Cruise yells at background actors. But a lot of them say how lovely other actors are. So it’s not all bad. Some of them remember their own meager beginnings and pay it forward. They all weren’t born rich and famous.
How do I find these ones? I know once you look at one, they pop up…but I’ve never seen one and WANT to!!
So we are to believe she’s all the sudden had a revelation, and become pleasant and less bitchy after some random called her out ? Probably not, but maybe her husband told her to play the nice card for the public’s amusement and gullible followers
Right? I read her response as– I’m sorry I got called out publicly for being an asshole, next time I’ll hide my asshole-ness so my public persona stays sparkly clean.
I’ve worked at an upscale steak house. The nicest celebrity I’ve met was Dwane Johnson. He was always completely focused on you when he talked to you, smiling. Honestly, the best famous guy I’ve met.
Kirsten Bell was super short and super quiet. Like, she would just look at you and not say a thing, while the rest of her group would be all chatting.
Vivica Fox has a great vibe too. She’s very sassy, very energetic. She seems like she would be a great girlfriend to go out and gossip with.
I also remember Nick Lachey coming with this brother, way back when he was still married to Jessica. Both guys are very down to earth and act normal.
Also, Jessica Simpson’s father used to come in with a very handsome and young blond man. Way back before he was supposedly out and I think the guy was one of his clients. He, Simpson, was always nice and tipped well.
I also met Dan Stevens, though not at but at a small boutique store in LA. He is surprisingly tall (I’m 5’9” and he was must taller than me) and very thin. Nice accent:)
Ooh, envious that you met Dan Stevens! He’s a bit of alright. Those eyes, swoon.
I wish she was more specific about what Hailey did. I don’t talk to waitstaff, just want my food. If not being chatty is rude and cold, I think that’s unfair to say.
Unless someone behaves really horribly, how they are at a restaurant is their business. Everyone gossips and gripes about work, and dealing with entitled people is probably not fun. I‘m not into chatty or hovering waiters, but they should be treated with respect. However, I have also had servers ruin what should be a pleasant dining experience by their rudeness or bad service.If she’s just polite, or even just monotone, but wants to be left alone with her company, the server should respect that. If she’s not nice, what exactly does that mean? Sometimes you just want to get a meal and not be “ on”. It’s fair to want to be respected and treated well at your job, but this is a hmmm for me.
Y’all, it is spelled DISCREET
I have nothing to contribute here other than I have seen her outside restaurants when she was getting more famous – preened outside for recognition (of which she got none). Has nothing to do with her interactions with waitstaff, just an observation.
I’m always weary of people’s celebrity interaction stories. I realize she met Hailey more than once, and I have no preconceived notions one way or the other about Hailey, but who knows if she was actually rude or just quiet? I’d like to think I’m a really kind person, but I don’t love when strangers try to make small talk with me and probably come across as rude when I’m really just quiet and uncomfortable in those situations.
This is where I’m at. Some people are shy, or have anxiety, or just don’t want to chit chat with strangers. It would be a little different if this were a situation where the hostess was interacting with these people as a fan, like at a convention or a premier. That would be part of their “job.” But in a restaurant, they are the customers, and she’s the one doing her job. They shouldn’t be rude, but she seems like the kind of person who thinks anything but aggressive friendliness is “rude.” None of what she described, apart from that one actor asking the restaurant to re-open, was out of line. Tipping low is crappy but not “outrageous bad behavior.”
The only reason she felt slighted by these people at all was because they are famous. And frankly, that’s pathetic.
Lastly, I’m always suspicious of reports that a famous woman is rude. Maybe she is. But maybe she wasn’t preforming friendliness for you and your internalized misogyny decided she ought to be punished for that.
I’ve never really heard anything bad about Hailey so I’m just not sure here, especially with the waitress not saying in what way she was not nice. Like, was it her attitude or did she get a vibe from her or?
I’ve been a server/bartender in MANY, MANY restaurants/bars, and one of them, in Palm Springs, actually did get mid-level celebrities here and there. And I never ONCE heard, from either the bosses or my co-workers, that the behavior, good or bad, of celebrity customers must never be discussed publicly. Not once. And this was in 2010.
In addition, as far as I can tell, she doesn’t name the restaurant she worked in, so how is this bad for business?? No celebrity who sees this will be able to say; “definitely not going to THAT restaurant anymore!” Because she doesn’t name it. And even if she did (although I think she didn’t), maybe she doesn’t work there anymore so who cares?? In addition, the potentially loose lips of staff in a place I believe has very little to do with whether or not celebrities want to go to there. It’s whether or not it’s a “hot” spot.
I actually LOVE that this woman named names and I am ALL for anything that forces the shit bags of celebrities to behave better.
Last, Kylie “I’m not ACTUALLY a billionaire” Jenner should be absolutely ASHAMED of herself, how dare these people run up these huge tabs, probably monopolizing the server’s time, and then give almost nothing for a tip??? If they don’t like tipping, get carryout.
Okay so not talking is not rude, but if you are looking impatient when you have no reason to be, dismissive, or if you dont bother to nod or half smile or atleast acknowledge what I said or thank me, I thnk that’s just common courtesy, I would probably not say you were that nice either. I understand people may be having their issue but when this happens MORE THAN ONCE, and I’m frazzled and I’ve been serving people all day it should be your default. BTW this girl seems nice so I dont think it’s a matter of rude server.
Just more evidence that the Kardashian/Jenner/West family are trash. Stop buying their shit, following their social, watching their shows, etc….
Eh whatever, it’s just someone actually putting a face to their gossip! Sincerely or not, it’s good that Hailey put out an apology.
Her sourpuss reminds me of Melania Trump.
Hahaha you know most of these bitches don’t cook right? Hahaha half of them barely eat. So I think that these crap famous people are going to have a hard time finding places to eat that don’t have rat shit in their meals if they don’t start being better patrons. Yeah that smells like justice.
Service industry folks hit hard with quarantine. Good on her for truth telling and possibly getting a better gig.
If you’re terrible to the people waiting on you, you’re just a vile human.
It’s a bit funny that she made this rude video to complain about rude celebrities. Sorry, but she is kind of an a$$, and seemingly unprofessional.
No surprise there. Hailey just thinks she’s someone she’s not because she trapped Bieber.
She looks like her dad in drag.
I have complicated feelings about celebrities having to be outrageously nice and all that when they are living their lives. They are people. As long as they are polite and tip reasonably…. Where’s the issue?