Chappell Roan’s spox: Roan has ‘zero tolerance’ for aggression towards fans

One of the big stories this past weekend was about Chappell Roan possibly sending her bodyguard over to a table, at a hotel restaurant, and the bodyguard berated Catherine Harding and her 11-year-old daughter Ada Law. I think everyone agrees that someone working as security or as a personal bodyguard absolutely berated Catherine and Ada, and that Ada was so devastated, she cried and ended up not going to see Roan’s concert at Lollapalooza Brazil. All of that happened. The debate is about whether the goon worked for Chappell and whether Chappell sent the guy over to Harding’s table to berate a child for looking at Roan. In Roan’s weird video statement, she seemingly suggested that the guard didn’t work for her nor did she send anyone over to the table. As in, perhaps the guy worked for the Brazilian hotel or he was on staff at the hotel restaurant. Which doesn’t make much sense, given that Ada’s stepfather is Brazilian legend Jorginho, and the hotel would have been well aware of the VIP status of all of their guests.

In Harding’s video, made in reaction to Chappell’s video, she said that while she doesn’t know for sure, she does not believe the goon worked for the hotel. Harding also suggested that if Roan has such an issue with being looked at in a public space, she should try eating breakfast in her hotel room. Well, now Chappell’s rep has issued a statement about the whole incident:

Chappell Roan has insisted she has ‘zero tolerance for aggressive behaviour towards fans’.

The singer, 28, has faced huge backlash after footballer Jorginho claimed his step-daughter Ada, 11, was threatened by Chappell’s bodyguard on Saturday after she spotted the star in the same hotel in Brazil.

Jorginho’s wife, Catherine Harding, who shares Ada with her ex partner Jude Law, claims the ‘aggressive’ security guard ‘berated’ her and her daughter after the child had walked past Chappell’s table. Chappell has insisted she was not aware of the incident, and a new statement has insisted the singer has ‘zero tolerance’ for such behaviour toward fans.

‘Chappell was not aware of any interaction between this mother/daughter and a third-party security office,’ a spokesperson for the star said on Monday. ‘She did not see them at breakfast in her hotel, as she said in her video. She did not direct her personal security or anyone on her team to interact with them.’

‘Chappell holds her own teams to the highest standards and has zero tolerance for any kind of aggressive behaviour towards her or her fans.’

[From The Daily Mail]

If you’re ever having a bad day at work, remind yourself that it could be a lot worse – you could be Chappell Roan’s spokesperson, trying to defend a Missouri Karen who treats her fans like sh-t. I guess the calculation from Chappell and her team is that Harding and Jorginho can’t prove that the goon who berated a child actually works for Chappell. Therefore, Chappell and her people are going to stick to her half-assed explanation that a hotel security guy took it upon himself to berate and shame a child for looking at Chappell Roan in a public place.

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12 Responses to “Chappell Roan’s spox: Roan has ‘zero tolerance’ for aggression towards fans”

  1. Mightymolly says:

    How hard is it to find this security guard? Did he berate them in English or Portuguese?

  2. Dee(2) says:

    The defense doesn’t make much sense either though. This security personnel doesn’t work for you, and just took it upon themselves to go over and yell at a child? Or you didn’t hire them, they work for the hotel, but they did go over and yell at the child? I don’t understand how either of those options still put you in a good light?

    The reality of the situation is she didn’t think that this person was important enough to be able to override her fame in treatment, and now she’s learning that she’s not always the most famous person in the room. It was stupid to begin with though, because if you’re at a five-star hotel and you see a small child there eating breakfast, why wouldn’t you presume that at bare minimum their parent is someone wealthy, if not perhaps also famous themselves?

    I mean you should treat all people decently, but since that seems to be beyond her, she should have the PR sense to not treat other wealthy people and their kids like crap.

    • vee says:

      she said in her video he wasnt her ‘private’ security. The private bit is doing the heavy lifting here. The mother said the security was with her. I know who I believe here.

  3. Royal Downfall Watcher says:

    Missouri Karen is right. Jeesh. How hard is it to not actively bully an 11 year old kid? If the kid is staring, just ignore her? Eat your lunch and be grateful for how far you have come in your career that you are in Brazil and kids are happy to see you?

    • SIde Eye says:

      Perfect nickname lol and I agree with everything you wrote. I have been stared at my entire life in public spaces. I started to notice it at around age 7. The staring at me and my siblings. We are mixed race and one sibling and I have a weird eye colour and I think sometimes people are just trying to figure out our nationality/race. For some reason, I got zoned in a lot on by strangers and this continued through adulthood. Sometimes especially over in the US, I got the feeling the staring was to other-ize/bully/intimidate me in a public space. Other times it’s complimentary.

      Whatever the context, unless someone is being downright rude, I go about my business. I say this as a non-celebrity. When you are a singer, actor, athlete – it comes with the territory. People will gawk, stare, and even interrupt you. Fan interaction is part of your job. What’s especially maddening about what happened here is the child never bothered her. This whole thing reeks of don’t look me in the eye if you’re the assistant diva bullshit behaviour. I’m glad it’s being called out. She isn’t superior to anyone – nor does she get to control how other people react to her in a public space.

      On days I don’t want to be stared at (thank goodness it has lessened SO MUCH as I’ve gotten older and more and more people in my environment look like me, and also, everyone is glued to their phones, even in restaurants) I just stay home. I have days where I just don’t want to deal with it. If she was having one of those days, yeah it’s called room service. Ridiculous that a singer in the middle of a tour got mad that someone looked at her in her hotel.

  4. Tuesday says:

    There’s literally videos of Chappell pointing at people and then her bodyguards getting in their faces. The—k is she doing? Goodness. I hope she gets all the anonymity she deserves.

  5. HandforthParish says:

    Her ‘apology’ was so lame too!
    If it wasn’t her security, why would they randomly notice a kid walking by a table and smiling, and then go yell at them?
    If it was hers, way to throw him under the bus…
    Not to mention it took place in Brazil, Jorginho and his family would be ‘better’ VIPs than Chappell Roan, so there is no way the hotel would harass them.

  6. YankeeDoodles says:

    Yeah, the hotel would not be taking sides between their guests, especially VIP guests, and a footballer in São Paulo definitely outranks an American pop star, who looks ghoulish and sullen. I read somewhere (I think here!) that the mayor of the city vowed he would never let Roan perform there again, I’m thinking there’s almost no chance he would go that far unless the hotel had privately assured him this had nothing to do with them. I mean. Christ. Just get room service if you’re that phobic.

  7. Becks1 says:

    yeah, I think she’s really trying to thread the needle here to avoid blame. Maybe the person wasn’t her “personal” bodyguard but was part of her larger security detail. Maybe the person did work for the hotel but was “assigned” to her so was following her instructions.

    But that last one I doubt because any security who works for the hotel is going to know that there is a decent chance the guest is wealthy, if not well connected and/or famous. And here that’s what happened. Jorginho wasn’t there as I understand it so the guard likely wouldn’t have known who the girl was – but any security connected to the hotel isn’t going to take the chance that they berate the wrong girl (as happened here).

  8. Brassy Rebel says:

    Ffs. This whole controversy could have easily been put to rest by sending Ada some merch and inviting her to the show including backstage passes. Apologies for any misunderstanding. She’s just a kid who wants to fangirl. And Roan is just a celebrity who doesn’t know how to celebrity.

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